IBM Creates New Fan Experiences using AI and Hybrid Cloud for First-Ever Spectator-less US Open

IBM and USTA bring tournament to life with virtual sports debates and hyper-relevant match insights using IBM Watson, underpinned by an open hybrid cloud architecture

FLUSHING, N.Y., Aug. 28, 2020 — IBM, the digital partner of the United States Tennis Association (USTA) for 29 years, announced today innovative new fan experiences leveraging artificial intelligence (AI) underpinned by hybrid cloud technologies that will enable millions of fans around the world to experience the excitement and vibrant debate surrounding the iconic tennis Grand Slam, the first ever without fans on-site.

A recent IBM sponsored survey of 2000 U.S. sports fans highlighted the importance of digital experiences during the COVID-19 pandemic. Nearly half (48%) of sports fans who responded think having an interactive digital experience, (streaming, video content, highlights, stats, etc.) has become more important since the coronavirus outbreak.1 Specifically, younger generations have a greater desire for digital experiences, with Gen Z (64%) and Millennials (61%) saying it has become “more important.”

New Fan Experiences, Shift to Fans Everywhere

In partnership with the USTA, IBM developed three unique and new tennis-based digital experiences. Two of the new solutions are based on Natural Language Processing (NLP) capabilities from IBM Watson, pulling from a variety of data sets and running workloads on multiple clouds. At IBM, NLP is critical to AI for business because it enables interpretation of the trends and insights hidden within large amounts of data – including charts, tables, PDFs, images and more. The new solutions were developed by IBM iX, one of the world’s largest digital design agencies, and are available on Official US Open platforms, including USOpen.org and the US Open app. A team of IBM iX experts in design and technology collaborated virtually with the USTA digital team, utilizing the IBM Garage Methodology to co-create the new fan experiences and fast-track their deployment.

The new solutions and the technology powering them include:

  • Open Questions with Watson Discovery: To give fans a way to engage remotely in iconic sports rivalries, IBM will facilitate several debates among fans on USOpen.org. Starting with a question on hot tennis topics such as “Is Billie Jean King the most influential tennis player in history?”, IBM will use the NLP capabilities in Watson Discovery to analyze millions of news and sports sources for insights. That unstructured data will be analyzed, summarized and ultimately delivered as pro and con arguments using IBM Research technology. Fans will also be able to share their opinions on the debates, and engage on topics they are passionate about.
  • Match Insights with Watson Discovery: Fans can become instant “experts” about the players and the tournament match-ups with new AI-powered insights ahead of each match. Match Insights with Watson Discovery uses NLP technology to search for and understand millions of articles, blogs and thought leaders leading into a match, to gather the most relevant information. The solution uses Natural Language Generation technology from IBM Research to translate structured data – like statistics from prior matches – into narrative form, so fans can get fact-based insights on the players and their opponents ahead of match play.
  • AI Sounds: Among the challenges the USTA faced this year was how to recreate the sound of fans inside the stadium. IBM leveraged its AI Highlights technology to recreate crowd sounds gleaned from hundreds of hours of video footage captured during last years’ tournament. In past years, AI Highlights used Watson to digest video footage and rank the excitement level of each clip to compile a highlight reel in near-real time and classify specific crowd reactions, including the crowd roar, to give each clip a crowd reaction score. This insight will be used this year to dynamically serve up those sounds based on similar play from last year. The AI Sounds tools will be available to the production teams in-stadium and at ESPN.

Underpinned by Open Hybrid Cloud

The new fan experience solutions pull from a variety of data sets and APIs running on IBM public cloud and on private clouds. To handle the variety of different workloads required, the USTA is using Red Hat OpenShift to enable a seamless experience across multiple public and private clouds. This hybrid cloud architecture gave the USTA’s digital operation the flexibility and hyper-scale it needed to quickly embrace remote work while maintaining productivity and ensuring the highest commercial level of data security. A hybrid cloud architecture will enable remote operations to function seamlessly.  For example, the USTA statisticians who would normally be courtside, providing stats for each point live, will now be offsite watching each match on low-latency feeds and will still be able to deliver game stats as if they were onsite.

Agile development leads to faster design, testing, deployment

On June 17th, just 75 days before the start of match play, the announcement was made to hold the tournament without fans on-site. As the technology partner of the USTA, IBM had less than twelve weeks to conceive, develop, test and deliver new digital experiences for fans. IBM’s hybrid cloud architecture with Red Hat OpenShift provided the operational agility and flexibility necessary to quickly develop new experiences powered by IBM Watson’s advanced NLP.

“COVID-19 brought disruption to sports as a whole, and the ability of fans to experience live sporting events has been heavily impacted in 2020. At the same time, the pandemic accelerated the need for engaging technologies using AI and underpinned by a scalable hybrid cloud,” said Noah Syken, Vice President of Sports & Entertainment Partnerships, IBM. “As the technology partner to the USTA, we transformed our offerings to meet tennis fans where they are this year – experiencing the sport through the US Open digital properties everywhere.”

“US Open digital properties will deliver the tournament to millions of fans around the world, and this year, IBM’s new digital experiences will bring more data-driven player insight than ever before,” said Kirsten Corio, Managing Director, Ticketing, Hospitality and Digital Strategy, USTA. “Our digital properties and interactive fan experiences have led the way in engaging tennis and sports fans, and we know this year that’s more important than ever. We’ve shifted our platforms and experiences to engage with fans everywhere in this new virtual-only environment.”

IBM Delivers Its Highest Quantum Volume to Date, Expanding the Computational Power of its IBM Cloud-Accessible Quantum Computers

Company achieves a quantum volume of 64 through full-stack improvements

YORKTOWN HEIGHTS, N.Y., Aug. 20, 2020 — Today, IBM has unveiled a new milestone on its quantum computing road map, achieving the company’s highest Quantum Volume to date. Combining a series of new software and hardware techniques to improve overall performance, IBM has upgraded one of its newest 27-qubit client-deployed systems to achieve a Quantum Volume 64. The company has made a total of 28 quantum computers available over the last four years through IBM Quantum Experience.

In order to achieve a Quantum Advantage, the point where certain information processing tasks can be performed more efficiently or cost effectively on a quantum computer, versus a classical one, it will require improved quantum circuits, the building blocks of quantum applications. Quantum Volume measures the length and complexity of circuits – the higher the Quantum Volume, the higher the potential for exploring solutions to real world problems across industry, government, and research.

To achieve this milestone, the company focused on a new set of techniques and improvements that used knowledge of the hardware to optimally run the Quantum Volume circuits. These hardware-aware methods are extensible and will improve any quantum circuit run on any IBM Quantum system, resulting in improvements to the experiments and applications which users can explore. These techniques will be available in upcoming releases and improvements to the IBM Cloud software services and the cross-platform open source software development kit (SDK) Qiskit.

“We are always finding new ways to push the limits of our systems so that we can run larger, more complex quantum circuits and more quickly achieve a Quantum Advantage,” said Jay Gambetta, IBM Fellow and Vice President, IBM Quantum. “IBM’s full-stack approach gives an innovative avenue to develop hardware-aware applications, algorithms and circuits, all running on the most extensive and powerful quantum hardware fleet in the industry.”

The IBM Quantum team has shared details on the technical improvements made across the full stack to reach Quantum Volume 64 in a preprint released on arXiv, today.

IBM Quantum Highlights

  • IBM has reached Quantum Volume 64 on a 27-qubit system deployed within the IBM Q Network [https://www.ibm.com/quantum-computing/network/overview/]
  • 28 quantum computing systems deployed on the IBM Cloud over the last four years with eight systems boasting a Quantum Volume of 32
  • The IBM Q Network has 115 client, government, startup, partner, and university members
  • 250,000+ registered users of the IBM Quantum Experience [https://www.ibm.com/quantum-computing/technology/experience/]
  • Users routinely execute more than 1 Billion hardware circuits per day on IBM Quantum systems on the IBM Cloud
  • Researchers have published 250+ papers based on work on IBM Quantum systems

IBM Reveals Next-Generation IBM POWER10 Processor

New CPU co-optimized for Red Hat OpenShift for enterprise hybrid cloud

RMONK, N.Y., Aug. 17, 2020 — IBM today revealed the next generation of its IBM POWER central processing unit (CPU) family: IBM POWER10. Designed to offer a platform to meet the unique needs of enterprise hybrid cloud computing, the IBM POWER10 processor uses a design focused on energy efficiency and performance in a 7nm form factor with an expected improvement of up to 3x greater processor energy efficiency, workload capacity, and container density than the IBM POWER9 processor.

Designed over five years with hundreds of new and pending patents, the IBM POWER10 processor is an important evolution in IBM’s roadmap for POWER. Systems taking advantage of IBM POWER10 are expected to be available in the second half of 2021. Some of the new processor innovations include:

  • IBM’s First Commercialized 7nm Processor that is expected to deliver up to a 3x improvement in capacity and processor energy efficiency within the same power envelope as IBM POWER9, allowing for greater performance.1
  • Support for Multi-Petabyte Memory Clusters with a breakthrough new technology called Memory Inception, designed to improve cloud capacity and economics for memory-intensive workloads from ISVs like SAP, the SAS Institute, and others as well as large-model AI inference.
  • New Hardware-Enabled Security Capabilities including transparent memory encryption designed to support end-to-end security. The IBM POWER10 processor is engineered to achieve significantly faster encryption performance with quadruple the number of AES encryption engines per core compared to IBM POWER9 for today’s most demanding standards and anticipated future cryptographic standards like quantum-safe cryptography and fully homomorphic encryption. It also brings new enhancements to container security.
  • New Processor Core Architectures in the IBM POWER10 processor with an embedded Matrix Math Accelerator which is extrapolated to provide 10x, 15x and 20x faster AI inference for FP32, BFloat16 and INT8 calculations per socket respectively than the IBM POWER9 processor to infuse AI into business applications and drive greater insights.

“Enterprise-grade hybrid clouds require a robust on-premises and off-site architecture inclusive of hardware and co-optimized software,” said Stephen Leonard, GM of IBM Cognitive Systems. “With IBM POWER10 we’ve designed the premier processor for enterprise hybrid cloud, delivering the performance and security that clients expect from IBM. With our stated goal of making Red Hat OpenShift the default choice for hybrid cloud, IBM POWER10 brings hardware-based capacity and security enhancements for containers to the IT infrastructure level.”

IBM POWER10 7nm Form Factor Delivers Energy Efficiency and Capacity Gains

IBM POWER10 is IBM’s first commercialized processor built using 7nm process technology. IBM Research has been partnering with Samsung Electronics Co., Ltd. on research and development for more than a decade, including demonstration of the semiconductor industry’s first 7nm test chips through IBM’s Research Alliance.

With this updated technology and a focus on designing for performance and efficiency, IBM POWER10 is expected to deliver up to a 3x gain in processor energy efficiency per socket, increasing workload capacity in the same power envelope as IBM POWER9. This anticipated improvement in capacity is designed to allow IBM POWER10-based systems to support up to 3x increases in users, workloads and OpenShift container density for hybrid cloud workloads as compared to IBM POWER9-based systems.

This can affect multiple datacenter attributes to drive greater efficiency and reduce costs, such as space and energy use, while also allowing hybrid cloud users to achieve more work in a smaller footprint.

Hardware Enhancements to Further Secure the Hybrid Cloud

IBM POWER10 offers hardware memory encryption for end-to-end security and faster cryptography performance thanks to additional AES encryption engines for both today’s leading encryption standards as well as anticipated future encryption protocols like quantum-safe cryptography and fully homomorphic encryption.

Further, to address new security considerations associated with the higher density of containers, IBM POWER10 is designed to deliver new hardware-enforced container protection and isolation capabilities co-developed with the IBM POWER10 firmware. If a container were to be compromised, the POWER10 processor is designed to be able to prevent other containers in the same Virtual Machine (VM) from being affected by the same intrusion.

Cyberattacks are continuing to evolve, and newly discovered vulnerabilities can cause disruptions as organizations wait for fixes. To better enable clients to proactively defend against certain new application vulnerabilities in real-time, IBM POWER10 is designed to give users dynamic execution register control, meaning users could design applications that are more resistant to attacks with minimal performance loss.

Multi-Petabyte Size Memory Clustering Gives Flexibility for Multiple Hybrid Deployments

IBM POWER has long been a leader in supporting a wide range of flexible deployments for hybrid cloud and on-premises workloads through a combination of hardware and software capabilities. The IBM POWER10 processor is designed to elevate this with the ability to pool or cluster physical memory across IBM POWER10-based systems, once available, in a variety of configurations. In a breakthrough new technology called Memory Inception, the IBM POWER10 processor is designed to allow any of the IBM POWER10 processor-based systems in a cluster to access and share each other’s memory, creating multi-Petabyte sized memory clusters.

For both cloud users and providers, Memory Inception offers the potential to drive cost and energy savings, as cloud providers can offer more capability using fewer servers, while cloud users can lease fewer resources to meet their IT needs.

Infusing AI into the Enterprise Hybrid Cloud to Drive Deeper Insights

As AI continues to be more and more embedded into business applications in transactional and analytical workflows, AI inferencing is becoming central to enterprise applications. The IBM POWER10 processor is designed to enhance in-core AI inferencing capability without requiring additional specialized hardware.

With an embedded Matrix Math Accelerator, the IBM POWER10 processor is expected to achieve 10x, 15x, and 20x faster AI inference for FP32, BFloat16 and INT8 calculations respectively to improve performance for enterprise AI inference workloads as compared to IBM POWER9, helping enterprises take the AI models they trained and put them to work in the field. With IBM’s broad portfolio of AI software, IBM POWER10 is expected to help infuse AI workloads into typical enterprise applications to glean more impactful insights from data.

Building the Enterprise Hybrid Cloud of the Future

With hardware co-optimized for Red Hat OpenShift, IBM POWER10-based servers will deliver the future of the hybrid cloud when they become available in the second half of 2021. Samsung Electronics will manufacture the IBM POWER10 processor, combining Samsung’s industry-leading semiconductor manufacturing technology with IBM’s CPU designs.

Read more about how IBM POWER10 is expected to impact the enterprise hybrid cloud market, here: https://newsroom.ibm.com/Stephen-Leonard-POWER10.

LafargeHolcim And IBM Join Forces to Further Develop ORIS – The First Digital Materials Platform For Sustainable Road Solutions

Zurich, Switzerland – August 4, 2020 LafargeHolcim announces it will work with IBM Services to further develop the first digital platform for road design optimization, ORIS. The solution can reduce road project costs by up to one-third and carbon emissions by up to half while tripling road durability and usage lifespans.

ORIS allows decision-makers, road infrastructure authorities and project investors to improve road construction and sustainability and reduce inefficiencies through smart project design. This is especially timely as governments design stimulus packages to revive economic activity post COVID-19 while also responding to the impact of climate change.

An average of 700,000 kilometres (435,000 miles) of new roads are being built globally every year. Improving road quality and resilience will help reduce the massive amount of carbon emissions attributed to transportation. Because roads vary depending on location, climate, vehicle types and traffic volumes, it is a complex challenge to define the most sustainable and cost-effective mix of building materials and technologies early in the design phase. ORIS assesses road pavement designs from different perspectives and recommends efficient construction and maintenance patterns with local materials availability and capabilities. ORIS is supporting public policies that conserve natural resources, enabling a more local and circular economy in road construction.

“We are accelerating the digitalization of our solutions for sustainable and high-performance construction,” said Marcel Cobuz, Region Head of Europe, Member of the Executive Committee with responsibility for innovation at LafargeHolcim on a global level. “With global solutions like ORIS, we are committed to leading the way in low-carbon and circular construction as well as responsible natural resource consumption for roads and beyond. We have already entered into pilots with different partners such as road authorities, international financing institutions and engineering firms to use ORIS in both developed and emerging markets.”

LafargeHolcim will leverage IBM’s portfolio of digital platforms, hybrid clouds, digital design services, as well as IBM’s expertise in machine learning, artificial intelligence, industrial Internet-of-Things and data analytics to enhance even further its materials knowledge in cement and ready-mix concrete products, as well as its solutions and products, including precast concrete, asphalt, mortar and building solutions.

“Data-driven solutions and digital technologies have the potential to transform road construction towards more sustainable, circular, low-carbon, low-resource and cost-efficient techniques. ORIS is instrumental in recommending appropriate and tailored approaches to road-building, thus minimizing costs, environmental impacts and project delays,” says Hervé Rolland, Vice President, Industrial Solutions, IBM Europe. “IBM Services help businesses establish the right industry-relevant platforms that support rapid digitization, standardization and simplification, as well as vertically integrating both industrial and business operations.”

About LafargeHolcim

LafargeHolcim is the global leader in building materials and solutions and active in four business segments: Cement, Aggregates, Ready-Mix Concrete and Solutions & Products. Its ambition is to lead the industry in reducing carbon emissions and shifting towards low-carbon construction. With the strongest R&D organization in the industry, the company seeks to constantly introduce and promote high-quality and sustainable building materials and solutions to its customers worldwide – whether individual homebuilders or developers of major infrastructure projects. LafargeHolcim employs over 70,000 employees in over 70 countries and has a portfolio that is equally balanced between developing and mature markets.

More information is available on www.lafargeholcim.com.

Twitter @LafargeHolcim

More information on ORIS is available on https://www.lafargeholcim.com/oris  or on LinkedIn: https://www.linkedin.com/company/oristic